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1.4 Based on 18 reviews
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    • Inability to deliver a parcel to the address as marked 3
    • Customer service and delivery 3
    • Inability to give a simple tracking number 1
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Looking for your package or even good customer service? Don't look at SpeeDee delivery! My package was out for delivery on Thursday and Friday, yet nothing was left for me where I'm staying. I had it shipped here so I could use it when I was on a trip. However, I never received anything. I called the customer service desk (MN) and I'm told, "Oops, sorry, maybe you need to sign for it. But you'll have to call back on Monday because we don't... Read more

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I have watched my large (very pricey) shipment sit in the Collinsville IL warehouse for 5+ days without moving (business days they do not deliver on weekends so add the addition weekends days to the wait) or getting on a truck It has now become a repeat offense. I called the company and they basically respond with a shoulder shrug. Unfortunately what I am ordering is on autoship monthly and I can not control what delivery service they are in... Read more

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It's Thursday and I am still waiting for my Tuesday delivery and I am only getting a run-around as to when my package will be delivered. This is the second time in less than two weeks that this has happened. So Mr. Weeres, how are you going to fix this issue?? You supposedly have three managers making deliveries today and I still can't get my delivery. Read more

Was this review helpful? 0 1

We don't choose who delivers our product but SpeeDee would be about the last name on the list. The #1 complaint I have is that the driver just delivers the product essentially to the front door. No matter how busy we are he just piles the cases in the middle of the floor because he "doesn't do stairs". On top of that I almost think he changes his oil and tires before he starts his day of deliveries because litterally everything he touches is... Read more

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I have an order that has been on the local truck (Green Bay, WI) for 2 days now. My tracking number shows that on Monday (May 16th, 2016) the driver had a mishap in Denmark and the package was returned to the Green Bay terminal. Tuesday (May 17th) it shows out for delivery and stayed on the truck and returned to the Green Bay terminal. My residence for delivery is on a main road. This is getting to be very frustrating trying to get my... Read more

Was this review helpful? 0 1

I have tried to use Spee Dee quite a few times. I now give up ! The first shipment was fine. But the next 6.....They do not pick up when specified even tho they say they will. They lose the paperwork almost all of the time, so if you have a hazmat shipment, they wont send since they lost the paperwork so you must send multiple times. I went with them to save a bit of money, but have found out its not worth it. I spend more time on the phone... Read more

Was this review helpful? 0 1

We've been using their service for 5 years and there have been at least a dozen times when either the driver never came, showed up at a different time and then lied about it, didn't follow the delivery instructions, etc. EVERY single time I call about a situation, the customer service sides with the drivers who clearly lie about what happened to cover their butts. I've had managers hand up on me because they didn't want to deal with the... Read more

Was this review helpful? 0 1

Every day i get stuck behind spee dee delivery drivers. Normally they will drive in the slow lane which is good, but they only go 60 or 65 in a 70 mph zone. Every morning it keeps us from going at least the speed limit. The worst is when they come up to someone going slower than them, so they decide to go to the left lane to pass them, however they do not pick up speed. I cant stand this. I understand they are probably monitored, but come on... Read more

Was this review helpful? 1 1

We've had MANY times in this past year of dealing with Spee Dee, where our delivery has not made it on time, and beyond that has been COMPLETELY lost. This company may charge less, but you ABSOLUTELY get what you pay for. I try to respect small businesses and support those that are small and want to grow, but this company deserves ABSOLUTELY NO SUPPORT from us as customers. I really don't understand the fundamental problems with this company,... Read more

Was this review helpful? 2 0

My online order from a big box store client of theirs went from eau claire wisconsin, to steven's pt. wisconsin, to bloomington il, to collinsville il, back to bloomington il. And now 5 days later, it is still not here but yet the tracking info says it is out for delivery...pretty bad service, certainly not speedee...Menard's should use ups/fedex/usps...these guys(speedee) @@@@ !!! word word word word word word word word word word word word... Read more

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