Judge Mws
map-marker Starbuck, Minnesota

POOR SERVICE ALL AROUND

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Tried to have a package rerouted. Needless to say it never was. Called in...they never got ahold of the driver. Customer service said they would make it right and get it picked up. It was never picked up. Called in again (to be on hold forever) to be told I would have to pay to have a call tag sent for it even though it was their error! Finally gave up trying to get through to the rude customer service person. Also had a 2nd package damaged in the same week. Dont use this company. Nothing but hassle after hassle. I would be surprised if this company doesnt go under.
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User's recommendation: USE A DIFFERENT SHIPPER

1 comment
Guest

Rerouted? Maybe YOU should have put the correct address on the package? Just a thought.

Anonymous
map-marker Geneva, Illinois

Dissatisfaction

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If you want your package to be late then use Speedee Delivery Service. They happened to be the carrier providing the free shipping for the vendor that I ordered from. My package was promised to be delivered on a Friday, that didn't happen. This was a gift so I called their customer service to see if they deliver on weekends, they don't. Now my pacakge is guaranteed to be late. Even the USPS delivers on weekends now. Speedee runs a poorly managed operation. I highly recommend you don't use them.
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User's recommendation: Avoid if possible

Anonymous
map-marker Windom, Minnesota

Not happy. Package damaged

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doesn't care where package is placed. Went on the ground. My dogs had a great chew toy. there was a table by the door it was placed. Didn't use the table.
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User's recommendation: Make sure to put instructions on box where package goes!

1 comment
Guest

So your blaming the driver for your failer to post a sigh.

Dr.Lanette D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

TERRIBLE TERRIBLE SERVICE

Lost a package and never completed investigation. Representatives never followed thru with investigation and there were so many claims for lost packages they couldn't keep it straight!!NEVER
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Loss:
$14

Preferred solution: Full refund

User's recommendation: DO NOT USE!!

Dr.Lanette D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Shorewood, Illinois

TERRIBLE TERRIBLE SERVICE

A package was never delivered. Spoke to 2 representatives who acted as if they were looking into it but never gave me any type of explanation as to what happened. Could not get my money back for a package that was never delivered! So frustrating. DO NOT USE THEM.
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User's recommendation: NEVER USE THEM

Anonymous

Driver has a bad attitude

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Our SpeeDee driver in Belleville, Wisconsin is a chronic complainer. I don't understand why a person who hates his job so much would continue to do it.
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Preferred solution: Let the company propose a solution

Anonymous
map-marker Cedar Rapids, Iowa

Tracking is horrible,items been in town for 2 days and still sitting where ever

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Tracking doesn't even give estimate or nothing.if i would of known menards used speedee i wouldn't of ordered this.
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User's recommendation: use someone else

2 comments
Guest

Stop *** whining. Its the Christmas rush.

Guest
reply icon Replying to comment of Guest-1963203

Must be a speedee employee.....

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Bruce Z Ion

Package not delivered on time.

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A package was shipped tp me via Spee Dee Delivery Service.The package arrived from Mobridge SD at 7:05 am Tuesday morning I called today after tracking it and it said in transit. I called today 3 times the first lady I talked said we don't guarantee 1 day delivery. It said it was in transit yesterday 10/20 at 9:51 am. the second lady I talked got around 4:00 pm said it should there in an hour, didn't happen. The 3 lady around 6:00 pm tried to reach the driver he wouldn't answer his phone. I ended up going out to pick it up and the gentleman told my wife was supposed delivered today it was still on the truck. along with another package on the came street. Maybe the named should be changed to *** delivery.
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Pros:
  • Supposedly reasonable
Cons:
  • Horrible delivery service

Preferred solution: Apology

User's recommendation: Don't use spee dee

Ahan Mpn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Just a thanks...

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for your continued excellence in the delivery business. Thank you and keep up the fantastic work.
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Pros:
  • Fast and on time
STEVE H Lrg

TERRIBLE SERVICE

ORDERED A PART FROM SALVAGE YARD. LESS THAN 200 MILES AWAY. 3 DAYS LATER STILL NOT HERE. GIVE THEM TRACKING NUMBER. THEY SAY PART IS DELIVERED. I DID GET A PACKAGE FROM DIFF SUPPLIER BUT NOT THE SAME TRACKING NUMBER. THEY CAN'T EVEN USE THEIR TRACKING SEARCH. WAS TRACKED TO A DEPOT. THAT DEPOT SHIPPED IT OUT TO ANOTHER DEPOT FARTHER AWAY. STILL SITTING AT THAT DEPOT. THEIR EXCUSE IS OH IT MISSED THE TRUCK AGAIN!DO NOT USE
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User's recommendation: DO NOT USE EVER. TERRIBLE

1 comment
Guest

Anyone who types in all caps, cannot be trusted.

Heather j Tkm

Horrible drivers

Unreal how horrible these drivers drive .. very aggressive speeding noted by numerous vans in our area . Tailgaiting .... passing unsafely .. very disturbing to see on numerous occasions . Van 2386 ... talk abt super aggressive . Unsafe .
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Preferred solution: Tell your drivers to quit driving this way ALL the time

1 comment
Guest

Okay Karen...

Jim B Sds
map-marker Minneapolis, Minnesota

They suck

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Don't compare them with UPS. You can't. Yes they are a bit cheaper but the service sucks. They have made transposition errors in my order. And won't stand by their errors. They Receipts are not concise and complete. Their automation is 20 years old. Sending one box comes with a $8.00 pickup charge.
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User's recommendation: Be very careful

1 comment
Guest

Pickup charge? Did you send the wrong part and blame SpeeDee for it?

Jimmy C Znu

1st Amendment Violation

Spee Dee Delivery Service - 1st Amendment Violation
Sounds like the shop in Green Bay is run like North Korea, Nazi Germany, or Stalin's Soviet Union. The dictator in charge there takes away employees 1st amendment right of freedom of speech which people died to defend. Being reprimanded possibly on the threat of being fired. Demanding employees not to talk to certain people on social media and/or out of working hours even though they always did anyways, trying to help people get out of there to get a real career because Spee Dee keeps losing accounts to UPS and that company is in deep trouble. Shame on the Green Bay branch and Spee Dee Delivery for allowing freedom of speech to be silenced in the Green Bay branch by the dictator in charge.
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Cons:
  • Would have a better work life in north korea

Preferred solution: Shut down the company

User's recommendation: Stay away from the dictators sweat shop at 1360 Velp ave.

2 comments
Ahan Mpn

.....I dont believe I've EVER seen a bigger whiner in my entire life as you.

Guest
reply icon Replying to comment of Ahan Mpn

Thank you

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Jerry S Ntx

Delivery sucks

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Tracked my shipment on their website and it's been routed o local (Chicago) facility of theirs in their Aurora location since 5/22. It is now 5/27 and still not delivered....WTF?
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Preferred solution: Deliver product or service ordered

User's recommendation: Ask merchant to ship UPS or even USPS. Avoid SpeeDee

jim A Qjo

Bad service

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My package of time sensitive trees was sent out for delivery on Wednesday and not delivered. No effort made Thursday. Called customer service assured they would be delivered Friday. No effort made, called again and told they were doing the best they can and would try Saturday.
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Preferred solution: Deliver product or service ordered

User's recommendation: Do not use

Harry J Ppb

Watch out for your dog!

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Spee Dee Delivery Service - Watch out for your dog!
Updated by user Nov 16, 2019

Green bay, wi

Original review Nov 16, 2019
I woke up, had my morning coffee and proceeded to read my morning newspaper when i looked out the window and it was a large white truck. I thought it was a milk man at first. Then i saw it said Spee Dee Delivery. The truck drove straight in my driveway. The driver never shut the truck off, just kept it running. The driver got out and the uniform looked like the same uniform the night janitor wears at my office. I dont believe the driver saw me in the window cause he took my package and tossed it from about 5 feet away from my door. Then to make things worse since he drove straight in, he started to back and didnt see my neighbor walking her dog FuFu and nearly ran both of them over.!!! He didnt even notice when he took off!
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Pros:
  • Nobody died that day
Cons:
  • Too many to list
Reason of review:
Problem with delivery
1 comment
Guest

Fufu? Nearly ran them over?

So you are admitting being dramatic in your post? Let me guess, you meant to say the driver tossed the package 5 inches?

About

Summary

Spee-Dee Delivery Service, Inc. is a delivery service company. Company works on the market since 1978. It was founded by Donald Weeres, a farm boy from Richmond. Company is headquartered in St. Cloud, MN. During the years company became quite famous and successfully serves Upper Midwest area. Company offers the lowest rates that any competitor in industry and offers a much larger next-day delivery area than any other company. Spee-Dee Delivery Service operates 1200 pieces of equipment to deliver packages daily and 1,500 employees. Company has outstanding customer service that can be achieved over the phone, email or mail.

Spee Dee Delivery Service reviews and complaints

Spee Dee Delivery Service is ranked 105 out of 1128 in Transportation and Logistics category

Area Served

USA

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