Spee Dee Delivery Service - Speedy Delivery? Slow/poor customer service!
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New ReviewerMy girlfiend signed me up for the beer of the month club for a Valentine's Day gift. Apparently you have to be home to sign for an alcohol delivery.
Two attempts were made at my condominum complex unbeknownst to me as they left notes at the front door that I never use since we have a back entrance closer to the residential parking lot. Eventually a neighbor gave me the notes so i called to schedule a third attempt for a delivery. I took the day off work so I would be available. I gave them my home number so they could contact me regarding the timing of the delivery.
Without notifying me of the delivery time they called me from the front door of the building and hung up before I could answer. I ran down to catch the delivery man and he was gone, leaving a note that the beer would be sent back to the shipper. When I called customer service I was placed on hold for about 15 minutes. By the time they could contact the driver he was too far away to turn around and deliver the beer.
He said he might be able to come back later in the day but it was not guarenteed.
Speedy Delivery?!?!?!?!? More like *** Delivery!!!
Location: Minneapolis, Minnesota
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Sounds like this one's on the customer
Thats exactly what happened to me!!! *** delivery!!!